Front Porch Forum

Forums are open only to residents living in the neighborhood.  City residents can visit the Front Porch Forum website and sign up for their neighborhood Forums, at which point they have free access to the service.  Residents receive email newsletters from their neighbors, they can send emails to the neighborhood list, and search message archives posted on the neighborhood homepage.  Messages are posted on different bulletin boards, and cover a wide range of topics.  An example archive from one forum on a certain day includes messages titled:

House Fire at Five Corners

Looking to Borrow Car Seat

Another Car Break-In

Margot St.Yard Sale & Party

Car for Sale

Yes to New Sidewalks

When is Neighborhood Garage Sale?

Roofer and Mason Recommendations?

The Forum has been successful at making some traditional neighborhood communications more efficient.  A traditional phone-tree can be replaced by a single blog post, alerting everyone in the neighborhood.  Burlington’s neighborhood forums have used this feature to improve crime watches, announce neighborhood improvement problems, and of course announce the typical tag sales and fundraisers.  Part blog, part Craig’s List, part community message board, the Forum may be used differently in each neighborhood. 

Perhaps the most important use of the Forum, however, is to build and increase neighbors’ familiarity with each other and the place.  Residents of many neighborhoods had never spoken to one another prior to joining the Forum, but have now met in the virtual space and gone on to set up in-person meetings.  Rather than confining neighborhood interactions to the Forum, the project has facilitated introductions and encouraged neighbors to meet in person and reports that this is the aspect of the Forum that users value most.